Product Designer, Enterprise - Remote

Overview

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

In Short

• As a Product Designer on our Enterprise team, you’ll collaborate with Product, Engineering, and GTM partners.
• Help shape the future of safety tooling used by Fortune 500 companies.
• Work on an early-stage product with opportunities to iterate quickly.
• Design features that support enterprise users.
• Create wireframes, user flows, and polished designs in Figma.
• Support research efforts and translate insights into design decisions.
• Deliver production-ready specs and assist with QA during development.
• Contribute to the evolution of the Enterprise design system.
• Help improve usability and consistency across internal tools.
• Encourage applications from diverse backgrounds.

Requirements

• 3+ years of experience designing web-based enterprise products or internal tools.
• Comfortable working closely with engineers and PMs.
• Familiar with using design systems and contributing to component libraries.
• Experience working in cross-functional environments.
• Strong Figma skills (Auto Layout, Components, Prototypes).

Benefits

• Competitive salary based on experience.
• Remote work flexibility.
• Opportunity to work on impactful safety tools.
• Collaborative and innovative work environment.
• Support for skill development and professional growth.