Government Badging & Credentialing Specialist - Remote

Overview

The Government Badging & Credentialing Specialist is responsible for managing the enrollment process for PIV cards, ensuring data security, and providing excellent customer service.

In Short

• Manage appointments for PIV card activations and enrollments.
• Handle inquiries related to PIV credentials.
• Verify the identity of applicants and collect documentation.
• Ensure data security and compliance with regulations.
• Maintain accurate records of the enrollment process.
• Communicate effectively with applicants and provide excellent customer service.
• Stay updated on policies regarding PIV card enrollment.
• Participate in training sessions to enhance skills.
• Handle sensitive personal information with discretion.
• Attend local hiring events regularly.

Requirements

• Experience with Microsoft Excel for data management.
• Attention to detail and strong organizational skills.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information.
• Prior experience in customer service or administrative roles is advantageous.
• High School diploma or GED certification required.
• U.S. citizenship and the ability to obtain a Public Trust clearance.
• Willingness to adapt to changing security procedures.
• Physical ability to perform sedentary work with occasional lifting.
• Effective communication skills for customer interactions.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Generous PTO.
• Company-paid life and disability insurance.
• Flexible Spending Accounts (FSA).
• Employee Assistance Program (EAP).
• Tuition Assistance & Professional Development Program.