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Government Badging & Credentialing Specialist - Remote

Posted 22 weeks ago
Customer Service
Full Time
USA
$37,500 - $44,600/year

Overview

The Government Badging & Credentialing Specialist is responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring data security, and providing excellent customer service.

In Short

  • Manage appointments for PIV card activations and enrollments.
  • Collect and document personal and biometric data from applicants.
  • Verify authenticity of documents to prevent fraud.
  • Ensure data security and privacy compliance.
  • Communicate clearly with applicants about the enrollment process.
  • Maintain accurate records of the enrollment process.
  • Stay updated on policies and procedures related to PIV enrollment.
  • Participate in training sessions for skill enhancement.
  • Handle confidential information with discretion.
  • Attend local hiring events as needed.

Requirements

  • Experience with Microsoft Excel.
  • Ability to adapt to changing security procedures.
  • Prior experience in customer service or administrative roles.
  • Strong attention to detail and organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information.
  • High School diploma or GED certification.

Benefits

  • Excellent compensation and benefits.
  • Opportunities for personal and professional development.
  • Collaborative and supportive company culture.
Citizant logo

Citizant

Citizant is a forward-thinking company dedicated to providing innovative solutions and services that enhance government operations and improve citizen engagement. With a focus on leveraging technology and data analytics, Citizant aims to streamline processes and deliver impactful results for public sector clients. The company prides itself on its commitment to excellence, collaboration, and integrity, fostering a culture that values teamwork and continuous improvement.

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