Online Chatting Specialist for Content Creators - Remote

Overview

We are seeking an elite Online Chatting Specialist to represent high-profile content creators by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services. This is a remote position offering a competitive fixed rate plus commission.

In Short

• Engage with fans and followers on behalf of content creators via online chat platforms.
• Identify opportunities to upsell premium content, subscriptions, and exclusive offers.
• Respond promptly to inquiries and resolve issues.
• Maintain detailed records of conversations in CRM systems.
• Collaborate with team members to optimize chat strategies.
• Uphold professionalism and confidentiality.
• Work remotely with flexible scheduling options.
• Represent high-profile content creators.
• Access ongoing training and professional development.
• Be part of a dynamic, supportive team.

Requirements

• Proven experience in customer support, sales, or chat moderation.
• Exceptional written communication skills.
• High emotional intelligence and passion for customer engagement.
• Ability to identify customer needs and offer tailored solutions.
• Track record of meeting sales targets.
• Familiarity with CRM tools and online chat software.
• Ability to work independently and as part of a remote team.

Benefits

• Competitive fixed rate plus commission.
• Opportunities for advancement and performance-based bonuses.
• Flexible scheduling options.
• Access to ongoing training and professional development.