Sales BDC Agent - Remote

Posted 3 weeks ago

Sales / Business

Full Time

USA

$15.50/hour

Overview

The Sales BDC Agent role at Better Car People involves delivering exceptional customer service and engaging in consultative sales to assist customers in their car buying journey.

In Short

Deliver extraordinary service on inbound and outbound calls.
Continuously improve selling skills and customer rapport.
Identify custom solutions for customer needs.
Meet and exceed performance goals.
Proven success in customer service and sales environment.
Ability to manage a steady stream of calls effectively.
Adapt communication style to various personalities.
Implement feedback to achieve performance goals.
Technical savvy to navigate computer systems quickly.
Must have a secure home office and meet connectivity requirements.

Requirements

3 Year or newer computer.
Dedicated high-speed Internet (50 Mbps minimum).
Residence in specific states: Alabama, Arizona, Florida, Georgia, Louisiana, North Carolina, South Carolina, Texas, Tennessee, Utah.
A high school diploma or equivalent.
Timeliness and reliability in adhering to schedule.

Benefits

Work from home flexibility.
Training and ongoing coaching opportunities.
Supportive work environment focused on customer-first service.
Diverse and inclusive company culture.

Central BDC Enterprises

Central BDC Enterprises, through its brand Better Car People, is a leading Customer Engagement Company in the automotive industry, established in 2010. With a commitment to exceptional customer service, Better Car People has handled over 19 million customer calls and scheduled more than one million appointments for dealer partners in the last two years. The company prides itself on its innovative approach that combines people and technology to enhance customer experiences. As a diverse and supportive workplace, Better Car People empowers its employees to excel in their roles, providing industry-leading training and a focus on customer-first service.

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