Major Incident Manager - Remote

Overview

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we’re on the hunt for a Major Incident Manager to join our growing team.

In Short

• Join a recognized Great Place to Work.
• Focus on redefining customer experience.
• Be part of a growing team at Centorrino Technologies.
• Engage in incident management.
• Work in a supportive community environment.
• Contribute to innovative tech solutions.
• Enhance problem-solving capabilities.
• Drive customer satisfaction initiatives.
• Lead incident response efforts.
• Collaborate with various teams.

Requirements

• Experience in incident management.
• Strong leadership skills.
• Excellent problem-solving abilities.
• Ability to work in a team-oriented environment.
• Strong communication skills.
• Understanding of customer experience principles.
• Experience in a technology-focused role.
• Ability to thrive in a fast-paced environment.
• Commitment to continuous improvement.
• Relevant certifications preferred.

Benefits

• Recognition as a Great Place to Work.
• Supportive community culture.
• Opportunities for professional growth.
• Innovative work environment.
• Competitive salary and benefits.
• Focus on employee well-being.
• Collaborative team atmosphere.
• Access to training and development.
• Engagement in meaningful projects.
• Flexible work arrangements.