Remote Otter LogoRemoteOtter

Remote Scheduling Coordinator

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

The Remote Scheduling Coordinator is responsible for creating successful matches between caregivers and clients, ensuring all shifts are filled and providing excellent customer service.

In Short

  • Responsible for matching caregivers with clients
  • Respond to after hours, holiday, and weekend incidents
  • Ensure zero open hours at any time
  • Assign compatible and trained providers to clients
  • Update HRIS and healthcare management platform
  • Provide excellent customer service
  • Maximize the use of all authorized hours
  • Work collaboratively with team members
  • Be proactive and innovative in problem-solving
  • Embody the company’s core values of care and excellence

Requirements

  • Passionate about professional and personal excellence
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Proactive and dedicated work ethic
  • Experience in scheduling or coordination roles
  • Familiarity with HRIS and healthcare management platforms
  • Customer service-oriented mindset
  • Ability to respond to urgent situations effectively
  • Team player with a collaborative spirit
  • Commitment to the company’s mission and values

Benefits

  • Opportunity for personal and professional growth
  • Supportive team environment
  • Meaningful work impacting lives
  • Flexible work hours
  • Family-like company culture
  • Access to training and development resources
  • Engagement in a purpose-driven mission
  • Work from anywhere
  • Collaborative and innovative work atmosphere
  • Recognition for contributions
Caring for Family of Companies logo

Caring for Family of Companies

Caring for Family of Companies is a family-owned and family-focused in-home care provider dedicated to delivering exceptional care to those in need. With a commitment to professional and personal excellence, the company fosters a collaborative environment where talented contributors can make a meaningful impact. Their core values emphasize purpose, respect, and teamwork, creating invigorating career opportunities for individuals who are passionate about changing lives. By prioritizing a family-like support system, Caring for Family of Companies aims to set a higher standard for in-home senior care, ensuring that every shift is filled with compatible and trained caregivers.

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