FBS IT Automation Engineer - Remote

Overview

The FBS IT Automation Engineer will focus on optimizing and automating processes within the organization to enhance efficiency and service delivery.

In Short

• Identify opportunities for efficiency gains through automation.
• Design and implement automations using MS Power Platform and generative AI models.
• Manage production incidents and problems effectively.
• Drive ITSM KPIs in alignment with strategic goals.
• Promote an inclusive work environment and company culture.
• Implement automation solutions to keep the ITSM team ahead.
• Improve system uptime and reduce mean time to recovery (MTTR).
• Ensure stability and performance of production applications.
• Collaborate with a team of IT professionals dedicated to service delivery.

Requirements

• Experience with MS Power Platform.
• Knowledge of generative AI models and algorithms.
• Strong problem-solving skills.
• Ability to work in a team-oriented environment.
• Experience with IT service management (ITSM) practices.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive company culture.
• Work with advanced technologies.