Software Maintenance Engineer - Remote

Overview

The Software Maintenance Engineer role at Canonical involves working in a dynamic and exciting engineering environment focusing on Linux-based infrastructure and applications, addressing complex customer problems, and contributing to upstream communities.

In Short

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes.
• Maintain a close working relationship with Canonical's Field, Support, and product engineering teams.
• Participate in upstream communities.
• Develop bug fixes and backport patches.
• Review code produced by other engineers.
• Demonstrate good judgment in technical methods and techniques.
• Prioritize work and manage time effectively.
• Participate in team discussions to improve processes, tools, and documentation.
• Maintain clear, technical, and concise communications.
• Work from home and travel internationally up to 10% of work time.

Requirements

• An exceptional academic track record.
• Background in Computer Science, STEM or similar.
• Experience with Linux and open source software.
• Experience with at least one of Python, Go, C or C++ on Linux.
• Drive to learn unfamiliar technology and deep-dive difficult issues.
• Willingness to travel up to 4 times a year for internal events.

Benefits

• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long-haul company events.