Remote Otter LogoRemoteOtter

Call Center Supervisor - Remote

Posted 20 weeks ago
Customer Service
Full Time
Worldwide
$10/hour

Overview

Join our elite team as a Call Center Supervisor, where you will lead a dedicated team, drive outstanding sales performance, and make a significant impact in the roofing industry.

In Short

  • Lead and inspire a call center team to deliver exceptional customer service.
  • Drive performance by implementing strategies to boost sales.
  • Optimize call center processes for maximum efficiency.
  • Ensure compliance with industry regulations.
  • Foster a positive work environment that encourages team growth.
  • Develop and execute plans to enhance operations and customer satisfaction.
  • Earn competitive compensation with performance-based bonuses.
  • Receive ongoing training and skill development opportunities.
  • Enjoy a supportive and collaborative work culture.
  • Potential for career advancement within the company.

Requirements

  • Minimum of 5 years managing call centers with a proven track record.
  • Ability to type at 70 WPM.
  • Bilingual in English and Spanish.
  • Strong charisma and confidence.
  • 5 years of sales experience.
  • Proven leadership and problem-solving skills.
  • Excellent organizational and time management skills.
  • Deep understanding of call center software.
  • Experience in target management and regulatory knowledge.

Benefits

  • Competitive compensation with performance-based bonuses.
  • Ongoing training and skill development.
  • Supportive and collaborative work environment.
  • Career advancement opportunities.
Call Centre Doctors logo

Call Centre Doctors

Call Center Doctors is a leading provider of high-performance call center solutions, specializing in the design, build, and scaling of call centers that drive revenue growth. With over 250 call centers launched, the company focuses on industries such as roofing and solar, integrating cutting-edge software and automation to enhance operational efficiency. Call Center Doctors prides itself on recruiting and training top-tier talent, ensuring that their clients have the best resources to dominate the market. The company is committed to innovation, accountability, and customer focus, aiming to build industry leaders through exceptional service and expertise.

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