Content Writer II - Remote

Overview

The Content Writer II role in our Consumer Experience team involves crafting educational content for multiple clients' benefits strategies. This individual serves as a consultant, utilizing their expertise in effective communication, English language, and benefits knowledge to support clients in reaching their program goals.

In Short

• Develop and deliver content across various mediums for our managed book of business.
• Ensure quality, accuracy, and timeliness of content delivery.
• Utilize discovery documentation to create impactful content for diverse employee demographics.
• Maintain client-specific artifacts and adhere to style guides.
• Possess a thorough understanding of client health plans and benefit packages.
• Stay informed about best practices and encourage adoption.
• Utilize project management software to monitor and complete tasks.
• Build strong client relationships through collaboration, responsiveness, and proactive communication.
• Identify and resolve project issues, escalating when necessary.
• Use data analysis and reporting to guide content strategies and communicate proposed approaches.

Requirements

• 4-7 years of professional experience in journalism or content creation.
• Strong organizational and time management skills.
• Effective collaboration and project management abilities.
• Excellent verbal and written communication skills.
• Confidence in presenting and discussing strategies in client-facing settings.
• Submission of a compelling portfolio of writing samples.
• Solid understanding of AP and Chicago style writing rules.
• Proficiency in Microsoft Office products.

Benefits

• Comprehensive benefits package for eligible full-time or part-time positions.