Retention and Renewals Consultant (Insurance) - Remote

Overview

Welcome to BizCover! We're a dynamic and innovative InsurTech company in the SME business insurance market, dedicated to simplifying the insurance process for small businesses. We're currently looking for an engaging and customer-focused individual to join our team as a Retention and Renewals Consultant.

In Short

• Engaging with customers through various channels to understand their insurance needs.
• Building strong customer relationships through effective communication.
• Conducting thorough policy reviews to ensure appropriate coverage.
• Assisting customers with policy amendments, renewals, and claims.
• Staying updated with industry trends and competitor products.
• Collaborating with internal teams to enhance customer experience.

Requirements

• Customer-focused attitude.
• Strong communication skills.
• Ability to build relationships with customers.
• Experience in insurance or related fields is a plus.
• Proficient in using communication tools like phone, email, and live chat.

Benefits

• Opportunity to make a real impact in the InsurTech industry.
• Dynamic and innovative work environment.
• Supportive team culture.