Senior Business Intelligence and Analytics Engineer - Remote

Overview

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Senior BI and Analytics Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

In Short

• Act as a subject matter expert (SME) and deliver training to cross-functional teams to enable data-driven decisions using insurance and healthcare datasets.
• Deliver dashboards and ad-hoc analyses with a focus on payer data and health plan performance.
• Collaborate with teams across the company to understand use cases involving insurance workflows and deliver high-value data tools.
• Live and breathe SQL.
• Ensure data quality and compliance at every stage of the pipeline, with a focus on HIPAA-compliant practices.
• Create reverse ETL flows to make modeled insurance-related data available directly in stakeholder tools.
• Define and build robust DataOps pipelines and data expectations to ensure secure and reliable delivery of insurance data.
• Integrate new data sources and software solutions related to payers and healthcare partners into the reporting environment.
• Support a data-driven culture by training stakeholders and creating documentation to empower others to explore and use insurance data responsibly.
• Enjoy great teamwork, have fun, and take pride in building a product that helps people access care through trusted insurance partnerships.

Requirements

• BSc/MA in a quantitative discipline such as Computer Science, Statistics, Math, or Engineering.
• At least 2 years of experience in analytics engineering, data engineering, data analytics, or a related field.
• Advanced experience with data pipeline tools and in-warehouse transformation tools (preferably dbt).
• Advanced SQL skills.
• Experience working with OLAP data warehouses (e.g. Snowflake, BigQuery).
• At least 1 year of experience working with BI tools (preferably Looker).
• Experience building dimensional data models for healthcare or insurance data preferred.
• Excellent communication, attention to detail, and organizational skills.
• Experience using the command line and Git for version control.
• Familiarity with HIPAA compliance and handling PHI/PII in analytics workflows.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation.
• Holistic perks program (including free therapy, employee wellness, and more).
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• The chance to build something that changes lives – and that people love.
• Any piece of hardware or software that will make you happy and productive.
• An awesome community of co-workers.