AI Extern - Remote

Overview

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As an AI Extern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

In Short

• Language Model Optimization: Engage in the refinement and enhancement of language models, including fine-tuning and retraining to meet specific requirements.
• Cross-Functional Collaboration: Actively collaborate with the product and development teams to conceptualize and design effective machine learning models and algorithms tailored to our products' needs.
• Product Enhancement Partnership: Work closely with product managers, initiating and implementing proactive strategies to elevate the functionality and user experience of our products.
• Data Handling Expertise: Handle extensive text data, demonstrating proficiency in managing, analyzing, and deriving insights from large datasets.
• Coding for Production: Develop and maintain production-ready code, ensuring robustness and efficiency.
• Database Proficiency: Write and optimize SQL queries, showcasing your ability to interact with and manipulate databases effectively.
• Team Dynamics and Impact: Thrive in a team-oriented environment, contributing positively to the team spirit.

Requirements

• Currently enrolled in or recently graduated from a Master’s or PhD program in a quantitative discipline such as Computer Science/Engineering, Statistics, Mathematics, Operations Research, or Engineering.
• Completed coursework in NLP and LLM.
• Deep understanding of neural networks and deep learning and generative AI.
• Familiarity with reinforcement learning.
• Experience building predictive models and causal inference models.
• Familiarity with generative AI.
• Experience analyzing large and complex data sets.
• Experience using tools like Pytorch (preferably) or Tensorflow.
• Excellent communication skills, with the ability to simplify complex topics and communicate technical ideas to non-technical audiences.

Benefits

• The chance to build something that changes lives.
• An awesome community of co-workers.
• Meaningful projects: Apply your education to real-world challenges through hands-on, impactful work.
• Growth & development: Expand your skills through mentoring and hands-on project work.
• Dedicated support: Benefit from a manager and mentor who will provide ongoing guidance and support throughout your internship.