Customer Service Representative - Azerbaijani Speaker - Remote

Overview

We are looking for a motivated Customer Service Representative to join our team in Bulgaria, providing exceptional support to our Azerbaijani-speaking customers.

In Short

• Communicate with customers via phone, email, and chat in Azerbaijani.
• Provide accurate and helpful solutions to customer inquiries.
• Assist with product information, troubleshooting, and account-related concerns.
• Maintain detailed records of customer interactions using CRM tools.
• Collaborate with internal teams to ensure the best possible customer experience.

Requirements

• Native or fluent in Azerbaijani (C1/C2 level).
• Strong English skills for internal communication.
• Excellent communication and interpersonal skills.
• A customer-focused attitude with problem-solving capabilities.
• Comfortable using technology and learning new systems.
• Previous customer service experience is a plus but not required; training will be provided.

Benefits

• Competitive salary with performance bonuses.
• Relocation support for candidates moving to Bulgaria, including flight and accommodation assistance.
• Comprehensive training program to ensure your success.
• Health insurance and other employee benefits.
• The option to work in a modern office in Sofia or remotely within Bulgaria.
• A supportive, multicultural team and opportunities for career advancement.
• Exciting team-building activities and social events.