Staff Product Designer - Remote

Overview

In this key role, you’ll work closely with cross-functional teams to lead user-first strategy and execution of delightful, engaging, outcome-driven user experiences for members who are just signing up for the program to ensure that eligible members are set up for success once they start the program. Your empathy for our users, innovative thinking, and a data-driven process will be essential.

In Short

• Collaborate closely with other designers, product managers, and engineers to create delightful, consistent, and user-validated experiences across mobile and web.
• Work with cross-functional partners to define experience strategy, roadmaps, and ensure on time delivery of concepts, and highly refined final design deliverables.
• Create user journey maps, wireframes, prototypes, high-fidelity designs, and specs that document key use cases and user stories, working with teams to support implementation efforts from concept to delivery.
• Design refined, intuitive, and effective user interfaces that leverage modern design techniques, while taking advantage of developments in AI/ML to streamline complex workflows.
• Clearly articulate your design rationale and concepts. Conduct user research to gain insights into unmet needs, pain points, and behaviors.
• Contribute to a design system and advocate for its application across different products.
• Drive a user-first mindset in everything you do, advocating for user needs while balancing business and technical goals.

Requirements

• Bachelor’s degree in design, user experience, HCI, or a related field.
• Strong verbal, written, and visual communication skills, as well as a portfolio that demonstrates both UX and visual design for enterprise and consumer products.
• 7+ years of UX/product design experience, with minimum 3-5 years designing user interfaces for healthcare or related products.
• Experience leading product areas for mobile app consumer products required.
• Expertise in design systems, information architecture, design patterns, and interaction design.
• Experience designing AI/ML, agentic, and LLM augmented experiences.
• Ability to communicate clearly with developers and understand the capabilities and constraints of native mobile design.
• Great eye and passion for visual design, and demonstration of well-considered interactive design.

Benefits

• Work with a global team based in the US and India.
• Opportunity to lead user-first design strategies.
• Engage in innovative healthcare design projects.
• Collaborate with cross-functional teams.
• Flexible working arrangements.