Remote Otter LogoRemoteOtter

Associate Technical Writer - Remote

Posted 6 days ago
Writing
Full Time
USA

Overview

Attentive is looking for a detail-oriented Associate Technical Writer to maintain and enhance the Help Center content, ensuring customers have access to accurate and up-to-date documentation.

In Short

  • Update and maintain Help Center articles.
  • Edit existing articles for clarity and consistency.
  • Update images to reflect UI changes.
  • Monitor requests in the technical writing queue.
  • Manage inquiries in the technical writing Slack channel.
  • Contribute to technical enhancements in the Help Center.
  • Collaborate with subject matter experts for accuracy.

Requirements

  • Strong writing and editing skills.
  • Ability to simplify complex technical concepts.
  • Experience with content management systems.
  • Highly organized with project management skills.
  • Interest in UX and technical communication.
  • Experience with knowledge base platforms is a plus.
  • Passion for creating user-friendly content.

Benefits

  • Opportunity to develop technical writing skills.
  • Contribute to high-impact projects.
  • Work with a top-rated customer success team.
  • Be part of a rapidly growing company.
Attentive logo

Attentive

Attentive is a pioneering company in AI-driven marketing, transforming how businesses engage with their customers through a mobile-first, conversational commerce platform. By leveraging advanced technology, Attentive enables brands to deliver hyper-personalized messages at scale, driving significant online revenue for notable clients such as CB2, Urban Outfitters, and Wyndham Resort. Recognized for its rapid growth by Deloitte’s Fast 500 and Forbes Cloud 100, Attentive is committed to enhancing customer interactions across multiple channels. The company fosters a collaborative and inclusive culture, encouraging innovation and strategic thinking among its employees.

Share This Job!

Save This Job!

Similar Jobs:

MetroStar

Associate Technical Writer (5536) - Remote

MetroStar

11 weeks ago

Join MetroStar as an Associate Technical Writer to create user-friendly documentation and collaborate with cross-functional teams.

Worldwide
Full-time
Writing
Sprypointservices logo

Technical Writer - Remote

Sprypointservices

1 week ago

SpryPoint is seeking a Technical Writer to create clear documentation for their cloud-based utility solutions.

CA
Full-time
Writing

O.M

Technical Writer - Remote

OU446 MentorMate

1 week ago

Tietoevry Tech Services is seeking a Technical Writer to create documentation for technology solutions impacting Finnish citizens.

Finland
Full-time
Writing
T5 Data Centers logo

Technical Writer - Remote

T5 Data Centers

1 week ago

The Technical Writer will create and manage documentation for data center operations, ensuring clarity and usability for end users.

GA, USA
Full-time
Writing
Guesty logo

Technical Writer - Remote

Guesty

2 weeks ago

Guesty is seeking a Technical Writer to create and maintain user documentation and support content.

Israel
Full-time
Writing