Retail Store Manager - Remote

Overview

As a Retail Store Manager, you will oversee daily operations in our retail stores, ensuring customers receive exceptional service while leading and developing your team.

In Short

• Lead retail store operations and manage team performance.
• Ensure exceptional customer experience with AT&T products and services.
• Meet and exceed sales objectives through effective team management.
• Provide coaching and training to retail sales consultants.
• Utilize planning and analytical skills to optimize store performance.
• Stay updated on wireless industry trends and technology.
• Collaborate with stakeholders on initiatives beyond store walls.
• Participate in paid training programs for leadership development.
• Work flexible hours, including evenings and weekends.
• Earn competitive salary with commission opportunities.

Requirements

• Three or more years of sales and/or customer experience in telecommunications.
• Prior management experience is preferred.
• Excellent communication and leadership skills.
• Strong planning, analytical, and problem-solving abilities.
• Familiarity with wireless terminology and industry trends.
• Ability to collaborate with key stakeholders.
• Willingness to work during busy retail hours.
• Commitment to providing exceptional customer service.

Benefits

• Medical/Dental/Vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time off and holidays (at least 23 days of vacation each year).
• Paid Parental Leave and Caregiver Leave.
• Additional sick leave beyond state requirements.
• Disability Benefits (short term and long term).
• Life and Accidental Death Insurance.
• Employee Assistance Programs (EAP).
• Employee discounts on AT&T services.