Customer Service Representative - Remote

Posted 68 weeks ago

Customer Service

Full Time

Worldwide

$14.00 - $15.50/hour

Overview

This role involves taking inbound calls, providing excellent customer service, and acting as a virtual receptionist for clients while working remotely.

In Short

Handle inbound calls and gather information from callers.
Act as a virtual receptionist for clients.
Record and relay messages, answer questions, and direct calls.
Work from home with provided equipment.
Excellent communication skills required.
Must be punctual and reliable.
Ability to navigate a computer and type efficiently.
Willingness to maintain high standards of service.
Available to work weekends and flexible hours.
Training provided for 2-3 weeks.

Requirements

Strong verbal and written communication skills.
Positive attitude and good listening skills.
Reliable and punctual work ethic.
Proficient in computer navigation and typing.
Commitment to continual improvement.

Benefits

Starting pay at $14.00/hour with additional weekend pay.
Health benefits available after 30 days.
70% of monthly medical premiums covered.
3% company match retirement plan.
100% life insurance policy coverage.
Vacation and leave time accrual after 90 days.

A.C.C

ASuperior Contact Center

ASuperior Contact Center is a family-owned answering service based in Madison, GA, providing inbound call handling and message relay services for various businesses across the country since 1976. The company prioritizes a positive and engaging work environment, ensuring that team members are appreciated and supported. ASuperior is committed to maintaining a clean and up-to-date workspace with all necessary equipment provided for remote work. They are currently hiring Georgia residents and emphasize the importance of excellent communication skills and a reliable work ethic in their staff.

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