Client Success Manager (AI Education Company) - Remote

Overview

As a Client Success Manager in our AI education company, you will be the driving force behind our students' learning and implementation journey, ensuring they achieve breakthrough results in their businesses.

In Short

• Drive student success with AI implementation within the first 4 days of program enrollment.
• Guide students through our learning platform and curriculum.
• Create and facilitate study groups and success discussions.
• Monitor student engagement and completion rates.
• Build and maintain strong relationships with students.
• Provide technical support for course platform and AI tools.
• Track and improve course completion and student satisfaction rates.
• Gather insights about student success and challenges.
• Facilitate peer-to-peer learning and community engagement.
• Measure and improve student implementation rates.

Requirements

• Strong communication skills in English (C2 level required).
• Experience in customer success or education management.
• Familiarity with AI concepts and tools.
• Ability to build relationships and engage students effectively.
• Technical proficiency to provide support for online learning platforms.
• Strong organizational and analytical skills.
• Ability to work independently in a remote environment.
• Availability during CST business hours.

Benefits

• Unlimited PTO.
• Fully remote work environment.
• Opportunity to work with a leading AI education company.
• Professional development opportunities.
• Collaborate with industry experts.