Working Student (m/f/d) in Product & IT Support - Remote

Overview

The mission of Dearest.Life is to promote the holistic well-being and development of employees, creating healthier, more productive, and humane organizations.

In Short

• Be the first point of contact for customers.
• Ensure smooth onboarding for customers.
• Answer questions regarding the customer portal.
• Assist with technical issues to maximize product usage.
• Collaborate with the Product and Tech team.
• Support in creating informational materials.
• Engage in the development of digital solutions.
• Provide 1st and 2nd level support.
• Work in an agile, innovation-driven environment.
• Flexible working hours (15–20 hours/week).

Requirements

• Empathy and strong communication skills.
• Basic understanding of digital tools.
• Self-directed and structured work style.
• High service orientation.
• Ideally some insights into product development or IT support.

Benefits

• Meaningful work with real value for people's well-being.
• An agile, innovation-driven environment with space for your ideas.
• Fully remote work opportunity.
• A supportive team that promotes collaboration.