Hispanic Benefits Advisor - Remote

Overview

We are a growing company that prioritizes close relationships with our clients. We are looking for a passionate Hispanic Customer Relations Representative (remote work) who is dedicated to excellence in customer service.

In Short

• Maintain regular contact with existing clients to ensure satisfaction.
• Resolve any inquiries or issues clients may have.
• Conduct courtesy calls and send follow-up communications.
• Collect feedback and identify opportunities for improvement.
• Manage client inquiries by coordinating with relevant departments.
• Provide accurate and timely solutions to clients.
• Work part-time in a remote setting.
• Requires outstanding interpersonal skills.
• Must communicate clearly in both Spanish and English.
• Opportunity for professional growth in customer relations.

Requirements

• Excellent communication skills in Spanish and English.
• Strong interpersonal skills.
• Ability to manage customer inquiries effectively.
• Experience in customer service is a plus.
• Passion for client satisfaction.
• Willingness to learn and adapt.
• Ability to work independently in a remote environment.
• Proficient in using communication tools.
• Strong organizational skills.
• Commitment to professional development.

Benefits

• Supportive work environment from day one.
• Opportunities for continuous learning.
• Potential for career advancement in customer relations.
• Flexible work hours.
• Work remotely from anywhere.