Remote Customer Service Account Representative

Overview

AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization, focusing on scheduled consultations to help clients understand their benefit options.

In Short

• Conduct scheduled virtual consultations with clients via Zoom
• Guide clients through available benefit options
• Explain coverage details and answer questions professionally
• Assist clients with the application and onboarding process
• Maintain accurate documentation and follow-up communication
• Participate in team meetings and training sessions
• Collaborate with peers to improve service and performance

Requirements

• Strong communication and interpersonal skills
• Comfortable presenting information during virtual meetings
• Organized and self-motivated in a remote environment
• Able to use video conferencing platforms confidently
• Passion for helping individuals with financial protection
• Authorized to work in the United States
• Access to a Windows-based laptop or PC with webcam and reliable internet

Benefits

• Fully remote work environment
• Flexible scheduling for productivity and work-life balance
• Pre-scheduled client consultations
• Comprehensive training and licensing support
• Consistent weekly pay with performance-based incentives
• Monthly and quarterly performance recognition
• Supportive team culture that values professional development