Community Manager - Remote

Overview

As a Community Manager, you will play a central role in digital brand building, creating an active and trustworthy platform for exchange and expertise within the exciting field of IT security and digitalization.

In Short

• Build and strategically develop a vibrant community with a tech and business focus.
• Moderate discussions, promote constructive dialogues, and manage conflicts actively.
• Plan and manage social media channels with a community focus.
• Develop and implement content and formats with real added value.
• Collaborate closely with product, support, and marketing teams.
• Responsible for community guidelines, monitoring, reporting, and insights.
• Support activation campaigns and partner formats.

Requirements

• Experience in community management, ideally in the tech/SaaS environment.
• Strong sense of online dynamics and empathetic communication skills.
• Independent, strategic thinking combined with a hands-on mentality.
• Knowledge of social media, content planning, moderation, and relevant tools (e.g., Discord, Slack, Discourse, CRM).
• Nice to have: Understanding of IT or interest in topics like cybersecurity.

Benefits

• Remote work option: Office in Jena or 100% remote possibility (with willingness to travel to events).
• Flexible working hours: Core hours from 10 AM to 3 PM.
• Workation possibility after consulting with the team.
• Structured onboarding: Training in tools, topics, and community structure.
• Responsibility from day one: Actively develop strategies, formats, and processes.
• Team spirit in marketing: Flat hierarchies, direct exchange, creative minds with humor.
• Mobility made easy: €49 ticket, job bike, and own parking space at the location.
• Learning & equipping: Training budget plus tech package (Mac/Linux, height-adjustable desk, home office equipment after one year).
• Appreciation in everyday life: €40 monthly benefit (e.g., for food or fuel), modern social spaces, and regular team events.
• Salary: Starting from €40,000 gross/year depending on experience.
• Financial extras: Contributions to retirement, kindergarten, and WLAN/DSL connections.