Senior Project Manager, Customer Success - Remote

Overview

The Senior Project Manager for Customer Success at Amperity will oversee the delivery of customer value projects, ensuring accountability and transparency while managing complex implementations across various customer portfolios.

In Short

• Oversee delivery of customer value projects.
• Facilitate project scoping and transitions to Customer Success.
• Provide accountability and reporting for value projects.
• Partner with Customer Success teams for ongoing value delivery.
• Travel responsibilities up to 35% of the time.
• Manage complex, global multi-brand implementations.
• Guide projects to on-budget completion.
• Coordinate project tasks and manage timelines.
• Anticipate project risks and engage stakeholders.
• Advocate for client needs across the organization.

Requirements

• 10+ years of experience in professional services.
• Strong understanding of technical requirements and project scope.
• Deep knowledge of database technologies and data analysis.
• Experience in the Martech or AdTech vertical.
• Ability to engage with customer teams at all levels.

Benefits

• 100% employee healthcare coverage.
• Transportation subsidies.
• Comfortable work environment with snacks.
• Self-managed PTO.
• Inclusive environment with growth opportunities.