Digital Communication Assistant and User Support Intern - Remote

Overview

This internship position involves assisting in digital communication and providing user support, primarily focusing on training users in Microsoft 365 tools.

In Short

• Participate in the creation and dissemination of user training modules.
• Organize and lead practical sessions to enhance user knowledge.
• Evaluate training effectiveness and identify areas for improvement.
• Assist users with integrating Microsoft 365 tools into their work environment.
• Resolve user issues and propose practical solutions.
• Create practical guides and share tips for maximizing digital tool usage.
• Write engaging content for internal communication (articles, newsletters).
• Update user guides to ensure clear and up-to-date information.
• Work collaboratively in a team and adapt communication to various audiences.
• Participate in a structured onboarding process.

Requirements

• BAC+3 level education or equivalent.
• Solid understanding of office tools, especially Office 365.
• Interest in digital culture and information processing.
• Strong communication skills and team collaboration.
• Fluency in English (B2 level required).
• Organizational skills and ability to meet deadlines.
• Curiosity and attention to detail in work.

Benefits

• Access to company restaurant with participation from the company.
• Monthly allowance for travel expenses.
• 5 weeks of paid vacation and RTT.
• Structured onboarding process with a mentor.