Product Specialist, Corporate - Remote

Overview

The Product Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical support. Product Specialists are tasked with building relationships with prospective clients by providing support and deep technical knowledge to demonstrate the value of AlphaSense while helping to drive adoption.

In Short

• Field support calls, emails, and chats.
• Work with account management to provide training and product consultations.
• Assist sales in product pitches and demos.
• Identify and generate relevant content for customers.
• Field feedback and identify product opportunities.

Requirements

• Client-facing professional with strong rapport-building skills.
• Skilled communicator at all organizational levels.
• Energetic, creative, and curious individual.
• Eager to learn and adapt to new technical knowledge.
• Able to explain complex issues simply.
• Strong time management and task prioritization skills.

Benefits

• Performance-based bonus.
• Equity options.
• Generous benefits program.