Inside Property Adjuster (Central Specialty Office - Theft) - Remote

Overview

As an Inside Property Adjuster within the Property Central Specialty Office, you will provide exceptional service to our policyholders by virtually inspecting damages, investigating coverage, preparing estimates, and settling insurance claims promptly and accurately.

In Short

• Work remotely from home to assist policyholders.
• Inspect damages and investigate insurance claims.
• Prepare estimates and settle claims accurately.
• Communicate with customers via phone, email, and video.
• Utilize software platforms like Xactimate and ClaimsX.
• Work Monday to Friday with some weekend duties.
• 1+ years of customer service experience preferred.
• Must be detail-oriented and organized.
• Negotiation skills are essential for this role.
• Background check and licensing may be required.

Requirements

• Experience in customer service and property adjusting preferred.
• Proficiency in using Xactimate for virtual assessments.
• Ability to assess property damages accurately.
• Excellent negotiation and communication skills.
• Ability to work independently in a virtual environment.
• Strong critical thinking and problem-solving skills.
• Detail-oriented with a focus on quality resolutions.
• Must manage time efficiently.
• Ability to handle challenging situations with tact.
• Clear record-keeping and documentation skills.

Benefits

• Competitive base salary based on experience.
• Incentive pay opportunities available.
• Work-life balance with flexible hours.
• Opportunity for professional growth and development.
• Supportive team environment.
• Comprehensive benefits package.
• Work from the comfort of your home.
• Engagement in meaningful work.
• Access to innovative tools and technology.
• Opportunity to make a positive impact in the community.