Director of Strategy & Implementation - Enterprise Billing and Payments - Remote

Overview

As the Strategy & Implementation Director for EFS, you will lead strategic programs focused on consumer and enterprise payments, driving modernization through a consumer lens and enhancing customer satisfaction.

In Short

• Lead transformation of billing, payments, and accounting operations.
• Enable strategic execution across the enterprise.
• Shape the future of financial services with industry insights.
• Define and lead the strategic roadmap for financial transformation.
• Collaborate with cross-functional teams for scalable service models.
• Implement new capabilities with change management.
• Establish governance frameworks for performance tracking.
• Drive industry benchmarking to inform strategy.
• Champion a data-driven culture for continuous improvement.
• Prepare executive-level communications and updates.

Requirements

• Bachelor’s or Master’s degree in Finance, Accounting, or related field.
• 8+ years of experience in financial operations or transformation leadership.
• Experience leading enterprise-scale initiatives.
• Expertise in financial governance and operational performance.
• Excellent communication and stakeholder engagement skills.
• Deep understanding of customer journey and experience design.
• Experience with digital solutions for financial services.
• Skilled in strategic planning and execution.
• Proficient in program and portfolio management.
• Strong ability to build partnerships across departments.

Benefits

• Opportunity to shape the future of enterprise financial services.
• Work in a collaborative and innovative environment.
• Competitive compensation based on experience.
• Support for personal and professional growth.
• Be part of a meaningful mission to protect families.