Quality Customer Support and Content Moderation Operator - Remote

Overview

We are looking for a reliable and detail-oriented Customer Support & Content Moderation Operator to help maintain a safe and high-quality platform. Your work will directly impact user experience and the overall trust of our community.

In Short

• Monitor and moderate ads to ensure compliance with our guidelines
• Identify and remove spam or inappropriate content
• Perform content checks using internal tools (no phone or live chat involved)
• Ensure a smooth and clean user experience across our platform
• Report to your manager during daily remote check-ins
• Strong attention to detail and consistency in following rules
• Good familiarity with back-office tools and digital environments
• Proficiency in English and Spanish (written and spoken)
• Ability to work independently and meet daily quality standards
• Availability to work 5 days per week, 6 hours per day

Requirements

• Strong attention to detail and consistency in following rules
• Good familiarity with back-office tools and digital environments
• Proficiency in English and Spanish (written and spoken)
• Bonus Italian or Portuguese (written and spoken)
• Ability to work independently and meet daily quality standards
• Availability to work 5 days per week, 6 hours per day

Benefits

• Fixed monthly salary of $300 + $60 bonus
• Ongoing and stable collaboration
• Flexible remote work with clear responsibilities
• Minimum commitment: 6 months
• Training provided (2 days) before starting live operations
• Supportive team and structured daily workflow