Admissions Counselor - Remote

Overview

The Admissions Counselor plays a critical role in supporting new clients through the admissions and financial clearance process, ensuring timely access to care while maintaining accuracy, empathy, and professionalism.

In Short

• Respond promptly to inquiries about the facility and available programs.
• Build professional relationships with clients, families, and referral sources.
• Verify insurance benefits and confirm active coverage.
• Collaborate with clinical and admissions teams for proper placement.
• Collect and review referral and clinical documentation.
• Schedule and complete pre-admission assessments.
• Maintain accurate medical record documentation.
• Obtain initial pre-authorizations for treatment.
• Admit clients into the EMR system and complete documentation.
• Demonstrate empathy and professionalism in client interactions.

Requirements

• Experience in admissions, client finance, or insurance verification preferred.
• Strong communication and organizational skills.
• Compassionate, solution-oriented approach.
• Proficiency in EMR systems and Microsoft Office Suite.
• High school diploma or equivalent required; associate or bachelor’s degree preferred.

Benefits

• Paid time off.
• Sick leave.
• Holiday pay.