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Telecom Project Manager - Remote

Posted 25 weeks ago
Project Management
Full Time
USA

Overview

The Telecom Project Manager is responsible for managing multiple client orders, ensuring customer satisfaction, and coordinating across various teams to resolve issues and track project progress.

In Short

  • Act as the single point of contact for client orders.
  • Manage timelines and critical tasks.
  • Interface with sales agents and staff.
  • Ensure timely project completion and issue resolution.
  • Provide remote support for customer inquiries.
  • Track project progress and resource management.
  • Collect and record necessary documentation.
  • Create and execute project work plans.
  • Prepare interim and completion reports.
  • Facilitate internal and external meetings.

Requirements

  • At least 2 years of telecom experience.
  • Excellent customer service skills.
  • Ability to manage multiple priorities.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong organizational and planning skills.
  • Proficient in MS Office.
  • Attention to detail.
  • Comfortable making presentations.

Benefits

  • Medical Benefits with optional supplemental services.
  • Paid Time-Off Plan.
  • Paid Holidays.
  • 401K with employer match.
  • AT&T Discount on personal mobile plan.
AireSpring logo

AireSpring

AireSpring is a forward-thinking company specializing in innovative cloud communication solutions. They are dedicated to enhancing customer experiences through their AI-based ITSM customer portal, AIreCONTROL. With a focus on usability and aesthetics, AireSpring aims to provide exceptional user experiences by collaborating with cross-functional teams and implementing user-centered design principles. The company fosters a collaborative work environment and is engaged in a fast-paced, dynamic industry.

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