Telecom Project Manager - Remote

Overview

The Telecom Project Manager is responsible for managing multiple client orders, ensuring customer satisfaction, and coordinating across various teams to resolve issues and track project progress.

In Short

• Act as the single point of contact for client orders.
• Manage timelines and critical tasks.
• Interface with sales agents and staff.
• Ensure timely project completion and issue resolution.
• Provide remote support for customer inquiries.
• Track project progress and resource management.
• Collect and record necessary documentation.
• Create and execute project work plans.
• Prepare interim and completion reports.
• Facilitate internal and external meetings.

Requirements

• At least 2 years of telecom experience.
• Excellent customer service skills.
• Ability to manage multiple priorities.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong organizational and planning skills.
• Proficient in MS Office.
• Attention to detail.
• Comfortable making presentations.

Benefits

• Medical Benefits with optional supplemental services.
• Paid Time-Off Plan.
• Paid Holidays.
• 401K with employer match.
• AT&T Discount on personal mobile plan.