Visual Interpreter FTE - Remote

Overview

Aira is an assistive technology company on a mission to remove barriers and make the world more accessible. We provide live, human-to-human professional assistance for people who are blind or have low vision.

In Short

• Provide exceptional customer experience for blind and low vision customers.
• Answer live video calls using proprietary technology.
• Assist with daily personal routines and professional activities.
• Participate in ongoing education and training.
• Maintain strict data privacy standards.
• Engage in team-building exercises and support other Visual Interpreters.
• Adapt to changing priorities and various types of calls.
• Demonstrate a professional demeanor that inspires trust.
• Follow Aira’s policies and procedures.
• Set high standards of performance for self and others.

Requirements

• Strong communication skills.
• Ability to work effectively with diverse individuals.
• Experience in customer service.
• Commitment to ongoing learning and development.
• Ability to maintain confidentiality and data privacy.
• Adaptability to changing situations.
• Team-oriented mindset.
• Problem-solving skills.
• Professional demeanor.
• Accountability for completing tasks successfully.

Benefits

• Paid training to enhance skills.
• Opportunity to make a significant impact on accessibility.
• Work from anywhere with an internet connection.
• Be part of a mission-driven organization.
• Engage in a supportive team environment.