Senior UC/Voice/Collaboration Engineer - Remote

Overview

AHEAD is actively seeking a Senior UC/Voice/Collaboration Engineer to join our team on a full-time basis. This role will play a critical part in delivering exceptional collaboration solutions.

In Short

• Join a rapidly growing leader in Network, Network Security, and Unified Communications.
• Leverage cutting-edge technology to meet business goals.
• Deliver tailored Unified Communications and Video solutions.
• Work with UCaaS platforms such as Webex Calling, Microsoft Teams, and Zoom.
• Utilize CCaaS platforms like Webex Contact Center and Five9.
• Implement Cisco on-premise solutions including Call Manager and Unity Connection.
• Lead the planning, design, and implementation of advanced collaboration solutions.
• Provide technical leadership and support sales and service objectives.
• Mentor junior engineers and enhance the collaboration practice.
• Focus on technology leadership and customer satisfaction.

Requirements

• Strong experience in Unified Communications technologies.
• Proven track record in delivering collaboration solutions.
• Ability to work closely with partners and internal teams.
• Excellent communication and leadership skills.
• Experience with UCaaS and CCaaS platforms.
• Knowledge of Cisco solutions and products.
• Ability to mentor and guide junior engineers.
• Strong focus on customer satisfaction.
• Experience in a senior-level engineering role.
• Ability to adapt to a rapidly changing technology landscape.

Benefits

• Opportunity to work in a culture of belonging.
• Empowerment to speak up and drive change.
• Equal opportunity employer with a focus on diversity.
• Access to cutting-edge technology and tools.
• Support for professional development and growth.
• Collaborative work environment.
• Competitive salary and benefits package.
• Flexible work arrangements.
• Engagement in meaningful projects.
• Contribution to a diverse and inclusive workplace.