Employee Services Specialist (People Services) - Remote

Overview

The Employee Services Specialist will provide administrative support to HR operations and document management, ensuring compliance with service level agreements and policies.

In Short

• Provide support to HR operations by drafting and managing job change letters.
• Analyze and resolve customer issues based on HR policies.
• Ensure compliance with laws and protocols for document management.
• Assist in investigating and resolving recurring HR issues.
• Maintain standard operating procedures and documentation.
• Perform tasks in compliance with service level agreements.
• Support process improvement initiatives.
• Open to various shift schedules.

Requirements

• Bachelor’s degree or 3 years of relevant experience.
• Intermediate proficiency in MS Office tools.
• Basic knowledge of HR processes and procedures.
• Preferred experience in outsourcing or shared services.
• Experience with Oracle, Workday, or ServiceNow is preferred.

Benefits

• Flexible work options including remote work.
• Access to professional development programs.
• Comprehensive compensation and benefits programs.
• Global well-being program.