The PAP Specialist plays a crucial role in ensuring patients receive the necessary Positive Airway Pressure equipment and support, while also managing compliance with healthcare guidelines.
In Short
Responsible for accurate data entry and inventory management.
Communicates with referral sources and patients.
Schedules appointments for equipment pickup and instruction.
Explains financial responsibilities to customers.
Prepares and submits audit paperwork for insurance claims.
Monitors and manages clients on PAP devices.
Encourages client compliance with PAP equipment.
Maintains patient confidentiality in accordance with HIPAA.
Participates in team activities and training.
Identifies trends and provides feedback on documentation requirements.
Requirements
High School Diploma or equivalent.
One year of experience in healthcare administrative roles.
Two years of experience for senior level positions.
Experience in a Medicare certified HME or similar environment.