Lead Revenue Cycle Management Specialist - Remote

Overview

The Lead, Revenue Cycle Management Specialist is the subject matter expert for insurance payer accounts receivables and will be responsible for assisting the management team with leadership oversight of the RCM domestic and global teams.

In Short

• Mentors guide and provide oversight assistance to the team.
• Applying subject expertise in evaluating business operations and processes.
• Identifying areas where technical solutions would improve business performance.
• Consulting across teams, providing mentorship, and contributing specialized knowledge.
• Demonstrated various techniques and documentation to streamline the production process.
• Identify team members' strengths and opportunities and report findings to supervisors.
• Respond to internal inquiries for coaching assistance.
• Coach others on how to navigate through systems to find information needed for calls.
• Assist with training new employees and other CSRs.
• Perform ad hoc deep-dive analyses for specific business problems.

Requirements

• High School Diploma required; Associated degree preferred.
• Three (3) years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management.
• Two (2) years exact job experience in HME, Diabetic, home medical supplies, Pharmacy, HH environment preferred.

Benefits

• Comprehensive training and development opportunities.
• Supportive work environment with mentorship.
• Opportunity to work in a dynamic and impactful field.