Client Manager (Licensed Insurance Agent) - Full-Time, Remote

Overview

The Client Manager (Licensed Insurance Agent) position involves assisting customers with their travel insurance inquiries primarily through inbound communication channels.

In Short

• Full-time, non-exempt, hourly position.
• Remote work opportunity for U.S. residents.
• Primary responsibilities include responding to customer inquiries via chat, calls, and emails.
• Focus on helping customers find the best travel insurance policies.
• Must maintain a valid insurance license.
• Mandatory training to be completed within the first 30-45 days.
• Requires strong communication skills and customer service experience.
• Must have high-speed internet and the ability to work one weekend day.
• Competitive hourly rate of $25.74.
• Promotion opportunities available after 18 months.

Requirements

• Valid Producer’s License in Property Casualty.
• At least one year of insurance sales experience.
• Minimum six months of remote work experience.
• Excellent command of the English language.
• Experience in a call center environment preferred.
• Proficient in Microsoft Office and other software.
• Strong attention to detail and time management skills.
• Ability to learn quickly and work independently.
• Must have a reliable internet connection.

Benefits

• 15 days of PTO per year.
• 6 Paid Holidays.
• 401k plan with company match.
• Monthly internet stipend.
• Home furniture stipend after 90 days.
• Competitive hourly rate with promotion opportunities.
• Paid bereavement leave.
• Peer rewards program.
• Equipment provided for remote work.
• Supportive company culture focused on employee well-being.