Field Service Representative - Remote

Overview

The Field Service Representative is responsible for installing, maintaining, servicing, and training customers on 3Si products, ensuring customer satisfaction and effective service delivery.

In Short

• Join a purpose-driven team in security technology.
• Be the first line of contact for customers.
• Install and maintain products in various settings.
• Interact with financial and retail personnel.
• Provide training and support to customers.
• Manage customer base and service-related activities.
• Efficiently manage time and inventory.
• Work primarily in IL, WI, and MN.
• 40% travel required.
• Full-time position with competitive benefits.

Requirements

• Associate degree in Electronics or related field.
• Minimum of 2 years in a field service role.
• Proficiency in Microsoft 365 and Windows OS.
• Experience with digital CCTV systems preferred.
• Strong customer service skills essential.
• Valid driver’s license required.
• Background check and drug screening necessary.

Benefits

• Competitive salary and flexible work culture.
• Opportunity to make a meaningful impact.
• Collaborative team environment.
• Professional growth opportunities.