Escalations Manager - Remote

Ping Identity

6 weeks ago

Ping Identity

Technical Support

Customer Escalations

Incident Management

Communication Skills

The Escalations Manager at Ping Identity is responsible for managing and resolving complex technical issues to ensure customer satisfaction.

Senior Escalation Manager - Remote

Fivetran

14 weeks ago

Fivetran

Escalation Management

Technical Account Management

Customer Experience

Cross-functional Collaboration

Fivetran is looking for a Senior Escalation Manager to lead complex customer escalations and enhance customer experience in a hybrid work environment.