Remote Otter LogoRemoteOtter

Junior Virtual/Personal Assistant - Remote

Posted 2 weeks ago
Customer Service
Full Time
Mexico

Overview

We are seeking a detail-oriented Virtual/Personal Assistant to provide administrative support and assist with customer service and influencer management. The ideal candidate is organized, efficient, and comfortable following established processes.

In Short

  • Respond to customer service emails using pre-created templates and macros
  • Assist with scheduling and calendar management
  • Process and schedule influencer orders according to predefined guidelines
  • Create emails following established standard operating procedures (SOPs)
  • Build advertisements based on company templates and SOPs
  • Conduct influencer outreach using predefined criteria and procedures
  • Manage tasks in Trello to track project progress and status
  • Coordinate with influencers regarding campaign launch dates, best practices, and deliverable status

Requirements

  • Detail-oriented and organized
  • Efficient in following processes
  • Comfortable with customer service tasks
  • Ability to manage multiple tasks
  • Proficient in email communication
  • Familiarity with project management tools like Trello

Benefits

  • Opportunity to work in a dynamic environment
  • Gain experience in influencer management
  • Flexible working hours
Zipdev logo

Zipdev

Zipdev is a dynamic remote work agency that specializes in web design, branding, and marketing for clients in the United States. The company prides itself on recruiting top talent from Latin America, including Developers, Designers, QA Testers, and Project Managers. With a focus on effective communication and collaboration, Zipdev offers a fun and friendly work environment, emphasizing teamwork and the delivery of high-quality projects for challenging brands.

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