AI Data Collection Moderator - Remote

Overview

As an AI Data Collection Moderator, you will guide participants through live video collection sessions for AI training datasets, ensuring smooth data collection processes that support advanced AI research.

In Short

• Conduct 4-6 video sessions per day with individual participants.
• Guide participants through technical setup and troubleshooting.
• Moderate structured interview sessions for data collection.
• Coordinate video calls using Microsoft Teams.
• Manage participant scheduling across American timezones.
• Ensure video and audio quality meets project standards.
• Document technical issues and participant feedback.
• Provide a friendly and professional experience for participants.
• Maintain detailed session logs for quality tracking.
• Flexible scheduling with potential for long-term engagement.

Requirements

• 1-2 years of experience in customer support or technical support roles.
• Comfortable troubleshooting software and browser issues.
• Experience with remote desktop applications and video calling platforms.
• Excellent English communication skills.
• Ability to explain technical processes clearly.
• Experience with video conferencing platforms like Teams or Zoom.
• Reliable high-speed internet and professional workspace.
• Self-directed with ability to manage multiple sessions.
• Detail-oriented approach to session protocols.
• Professional demeanor and friendly approach to customer interaction.

Benefits

• Flexible scheduling with consistent daily work.
• Potential to lead training for other moderators.
• Opportunity to expand into other data collection projects.
• Growth opportunities in AI dataset collection.