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Prior Authorization Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Prior Authorization Specialist (PAS) plays a critical role in ensuring exceptional patient experiences by securing necessary authorizations for medical and surgical admissions, contributing significantly to the financial health of the organization.

In Short

  • Facilitate patient experience by securing authorizations for services.
  • Work across multiple hospital entities including BWH and BWFH.
  • Maintain expert knowledge of insurance and managed care requirements.
  • Interact with various healthcare professionals to gather necessary documentation.
  • Monitor pending cases to ensure timely approvals.
  • Advise patients on available programs for uninsured and underinsured.
  • Utilize EPIC Clinical System for data entry and management.
  • Collaborate with Patient Financial Services for billing accuracy.
  • Ensure compliance with hospital policies and regulations.
  • Demonstrate excellent customer service and communication skills.

Requirements

  • Bachelor’s degree preferred; high school diploma required.
  • 2+ years’ experience in hospital settings or related fields.
  • Knowledge of insurance authorization requirements.
  • Familiarity with revenue cycle and billing processes.
  • Proficient in oral and written communication.
  • Ability to work independently and manage multiple tasks.
  • Strong problem-solving and organizational skills.
  • Commitment to maintaining patient confidentiality.
  • Experience with EPIC or similar healthcare systems.
  • Ability to handle sensitive communications with tact and respect.

Benefits

  • Opportunity to work in a leading healthcare organization.
  • Contribute to patient care and community service.
  • Collaborative and supportive work environment.
  • Ongoing training and professional development.
  • Comprehensive benefits package.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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