Health Coach (Telecommute) - Remote

Overview

The Health Coach position focuses on telephonic outreach to the Medicare population to enhance medication adherence and manage chronic health conditions through education and support.

In Short

• Engage with Medicare members to improve health outcomes
• Utilize motivational interviewing techniques
• Assess member health status and identify barriers to adherence
• Provide support and education on health management
• Collaborate with healthcare providers and pharmacies
• Develop proactive strategies for health improvement
• Maintain accurate records and documentation
• Work independently and manage time effectively
• Utilize Microsoft Office applications
• Contribute to a positive team culture at CVS Health

Requirements

• 1-3 years of experience with Microsoft Office
• 3-5 years of practice experience in relevant health areas
• Healthcare licensure or certifications preferred
• Experience in telephonic coaching or case management
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Background in motivational interviewing techniques
• Associates Degree or equivalent experience
• Bilingual skills are a plus
• Independent worker with excellent time management

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan available
• Paid Time Off (PTO) and paid holidays
• Short-term and long-term disability benefits
• Well-being programs and education assistance
• Free development courses offered
• CVS store discount and discount programs
• Supportive work culture and recognition programs
• Opportunities for personal and professional growth