Senior Product Manager (Senior Consultant) - Remote

Overview

As a Senior Product Manager at Visa, you will lead the solution enhancement process from inception to deployment, focusing on automating business processes and enhancing client experiences through digital solutions.

In Short

• Lead the solution enhancement process for client services.
• Collaborate with various teams to define problems and develop business cases.
• Create user stories and document product requirements.
• Ensure requirements meet UX/CX standards.
• Coordinate project teams to ensure timely project completion.
• Analyze data for actionable product insights.
• Identify gaps in product offerings and develop solutions.
• Support internal customer support teams for product rollout.
• Develop product materials for stakeholder education.
• Contribute to strategy and technology investment roadmap.

Requirements

• Experience in product management and digital services.
• Strong stakeholder management skills.
• Ability to manage multiple projects concurrently.
• Proficiency in data analysis and deriving insights.
• Experience in collaborating with UX/CX teams.
• Excellent communication and documentation skills.
• Understanding of technology investment strategies.
• Customer-first mindset with a focus on automation.

Benefits

• Work in a purpose-driven industry leader.
• Hybrid work model with flexibility.
• Opportunities for professional growth and development.
• Collaborative and innovative work environment.
• Impactful work that supports client services.