ORM/SERM Specialist - Remote

Overview

Join United Tech as an ORM/SERM Specialist! Unlock your potential by shaping the way the world sees top-tier brands. You will play a pivotal role in crafting and launching reputation-management processes from the ground up. Your work will directly influence brand image and trust.

In Short

• Own and maintain company brand pages on review platforms.
• Respond promptly to new reviews and work with customers to resolve issues.
• Monitor branded search results and suppress negative content.
• Engage in brand-related conversations on forums to build a positive public perception.
• Design and implement strategies that encourage satisfied customers to leave reviews.
• Analyze reviews and brand mentions to uncover recurring pain points.
• Synthesize insights into clear recommendations for internal teams.
• Report on reputation trends and track sentiment shifts over time.

Requirements

• 1.5 - 2 years of hands-on experience as an ORM/SERM Specialist.
• Background in American brands or products.
• Proven track record in developing ORM/SERM strategies.
• Solid understanding of SEO principles.
• Experience managing multiple brand portfolios simultaneously.
• Familiarity with other digital marketing channels.
• Skilled in navigating and contributing to online forums.
• English proficiency at B2 level or higher.
• Result-oriented mindset with a focus on measurable outcomes.
• Strong communication skills and ability to build relationships.
• Structured thinker who can break down complex problems into clear actions.

Benefits

• 20 paid vacation days and 15 sick days.
• 100% medical insurance coverage.
• Sports and equipment reimbursement.
• Team building events and corporate gifts.
• Financial and legal support.
• Work from our Kyiv hub or remotely with a flexible schedule.
• Performance-oriented reviews and Individual Development Plans.
• Reimbursement for professional courses and English classes.
• Participation in social initiatives supporting Ukraine.