Salesforce Administrator - Remote

Overview

UtilitiesOne is looking for a skilled Salesforce Administrator to join our growing team. In this role, you will be responsible for managing and optimizing our Salesforce platform to enhance our business processes, improve user experience, and drive data-driven decision-making.

In Short

• Manage and customize Salesforce instances to meet the business needs and goals;
• Configure and maintain user accounts, profiles, and permissions;
• Implement and manage workflows, process automation, and validation rules to streamline processes;
• Create and maintain reports and dashboards to provide insights into sales performance and customer data;
• Provide ongoing training and support to users, ensuring they can effectively use Salesforce tools;
• Collaborate with cross-functional teams to gather requirements for new features and enhancements;
• Stay updated on Salesforce releases, features, and best practices, and recommend improvements;
• Monitor and troubleshoot system issues, ensuring optimal performance and data integrity;
• Assist in data migrations and management, ensuring accuracy and compliance with data governance policies.

Requirements

• Proven experience as a Salesforce Administrator or similar role;
• Salesforce certification is a plus;
• Strong understanding of Salesforce best practices and functionality;
• Excellent problem-solving skills and attention to detail;
• Ability to work collaboratively with various teams;
• Strong communication and interpersonal skills;
• Experience with data management and reporting;
• Ability to train and support users effectively;
• Familiarity with data governance policies.

Benefits

• Competitive salary and benefits package;
• Opportunities for professional development and training;
• Dynamic and supportive work environment;
• Flexible working hours;
• Health and wellness programs;
• Team-building activities;
• Access to the latest Salesforce tools and technologies.