On-Call Desk Clerk - Remote

Overview

The On-Call Desk Clerk position is designed for individuals who can work flexibly, providing customer service and clerical support in a university residence hall environment.

In Short

• Perform clerical duties in accordance with HRL policy.
• Provide exceptional customer service to residents, staff, and visitors.
• Engage residents and provide information about campus policies.
• Manage mail and package distribution.
• Maintain security protocols and check IDs.
• Assist with office supply management.
• Follow emergency protocols and report issues.
• Work on an on-call basis with shifts every fourteen days.
• Must be able to lift loads up to 49 lbs.
• Requires a high school diploma and customer service experience.

Requirements

• High school diploma or GED required.
• Previous customer service experience required.
• One year of general office or clerical experience required.
• Knowledge of general office procedures.
• Working knowledge of Microsoft Office applications.
• Ability to manage multiple tasks and work independently.
• Effective oral and written communication skills.
• Flexibility to work in alternative areas during peak periods.

Benefits

• This position is not eligible for benefits.
• Opportunity to gain experience in a university environment.
• Engagement with diverse residents and staff.