Travel Agent - Remote

Overview

An international leading AI-powered travel platform for businesses is looking for a Travel Agent to join its Customer Support team.

In Short

• Assisting clients with their reservations through chat, email, and the Help Center portal.
• Ensuring high-quality service in English.
• Utilising Galileo and Amadeus systems to manage bookings.
• Adding ancillaries, processing refunds, and reissuing tickets.
• Collaborating with team members for a seamless customer experience.
• Staying updated with industry changes and company policies.
• Flexible working hours.
• Completely remote collaboration.
• Ability to work from anywhere in the world.
• Part of a growing team with thousands of users globally.

Requirements

• Experience in customer support or travel industry.
• Proficiency in English.
• Familiarity with booking systems like Galileo and Amadeus.
• Strong communication skills.
• Ability to work independently in a remote setting.

Benefits

• Flexible working hours.
• Remote work opportunity.
• Dynamic and supportive team environment.
• Opportunity to work with an innovative travel platform.