Remote Otter LogoRemoteOtter

Travel Agent - Remote

Posted 2 weeks ago
Customer Service
Full Time
Mexico

Overview

An international leading AI-powered travel platform for businesses is looking for a Travel Agent to join its Customer Support team.

In Short

  • Assisting clients with their reservations through chat, email, and the Help Center portal.
  • Ensuring high-quality service in English.
  • Utilising Galileo and Amadeus systems to manage bookings.
  • Adding ancillaries, processing refunds, and reissuing tickets.
  • Collaborating with team members for a seamless customer experience.
  • Staying updated with industry changes and company policies.
  • Flexible working hours.
  • Completely remote collaboration.
  • Ability to work from anywhere in the world.
  • Part of a growing team with thousands of users globally.

Requirements

  • Experience in customer support or travel industry.
  • Proficiency in English.
  • Familiarity with booking systems like Galileo and Amadeus.
  • Strong communication skills.
  • Ability to work independently in a remote setting.

Benefits

  • Flexible working hours.
  • Remote work opportunity.
  • Dynamic and supportive team environment.
  • Opportunity to work with an innovative travel platform.

Udelta

Udelta

Udelta is a pioneering gaming company based in Limassol, Cyprus, known for its impressive track record of over 20 successful game launches, 50 million downloads, and 10 million active users worldwide. Specializing in mobile games and apps for children, Udelta has gained global recognition for its innovative approach that seamlessly blends entertainment with education. The company is committed to creating cutting-edge gaming experiences powered by advanced AI technology and values creativity, quality, and collaboration within its team. Udelta offers a hybrid work model that combines the flexibility of remote work with the dynamic energy of in-office collaboration, fostering a supportive and inspiring work environment for its employees. By joining Udelta, individuals become part of a forward-thinking team dedicated to redefining the mobile gaming landscape.

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