Remote Customer Service Representative

Overview

As a Remote Customer Service Representative at UBS, you will be the first point of contact for clients, providing professional assistance and ensuring a seamless client experience.

In Short

• Respond to client inquiries via phone, email, and chat.
• Provide information about UBS wealth management products and services.
• Assist clients with account-related questions and transactions.
• Collaborate with internal teams to meet client needs.
• Maintain accurate records of client interactions.
• Deliver exceptional service to uphold UBS's commitment to excellence.
• Work in a quiet remote environment with a strong internet connection.
• Be detail-oriented and proactive in client support.
• Join a supportive and inclusive work environment.
• Enjoy flexibility while being part of a global financial leader.

Requirements

• Previous experience in customer service, banking, or financial services is a plus.
• Strong communication and problem-solving skills.
• Ability to handle client interactions with professionalism.
• Proficiency in using CRM software and digital communication tools.
• Passion for financial services and a client-first approach.

Benefits

• Competitive salary and benefits package.
• Professional development and growth opportunities.
• Flexible remote work environment.
• Supportive and collaborative company culture.